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Privacy Policy

How OXware handles your data and what we collect.

Last updated: June 13, 2026

Short version: OXware is self-hosted software. By default it sends zero data to us. You may optionally opt in to anonymous usage telemetry from the panel (default OFF). This policy covers the oxware.top website, the optional telemetry, and our cloud services.

1. Self-hosted software (default behaviour)

OXware Hypervisor is open-source software you install and run on your own servers. By default, the hypervisor process does not phone home, does not send telemetry, and does not contact oxware.top during normal operation. All data your VMs generate stays on your hardware.

Your hypervisor configuration, VM disk images, audit logs, and credential vault data never leave your system unless you explicitly configure a remote backup target.


1b. Anonymous usage telemetry (opt-in, default OFF)

Starting with v2.8.1, the panel exposes a Settings → Anonymous Telemetry page where an administrator may turn on a weekly anonymous usage ping. This setting is OFF by default. No data leaves your host until you explicitly enable it.

What we collect when you enable it:

  • OXware version, install age (whole days)
  • Host OS family (ubuntu, debian) + version (22.04, 12) — never the full FQDN
  • CPU architecture (x86_64, aarch64), kernel major version
  • Logical CPU core count, total RAM in GB
  • VM count (integer), federation node count (integer)
  • List of feature-flag IDs that are turned on
  • Country code derived from the system locale (never from IP geolocation)
  • A random installation_id (UUIDv4) so we can count unique installs without identifying you. Wiped the moment you disable telemetry.

What we never collect — not even when you enable it:

  • IP addresses, hostnames, MAC addresses
  • Usernames, emails, passwords, API keys, tokens, licence keys
  • VM names, network names, storage paths, backup destinations
  • libvirt domain XML, panel configuration, audit log contents

The payload is field-allowlisted at both ends. The full source for the collector is in oxware/backend/telemetry_collector.py — audit it yourself. The panel shows you the exact JSON we would send before you flip the toggle.

You can disable telemetry at any time from the same panel page. Disabling wipes the installation_id so the next opt-in is treated as a brand new install with no historical linkage.


2. Website (oxware.top)

When you visit oxware.top, we collect standard web server logs:

  • IP address (anonymised after 24 hours, never written to disk in raw form)
  • Browser user agent and referrer
  • Pages visited and time spent
  • Country of origin (derived from IP at the edge, not stored individually)

For aggregate page-view analytics we run Plausible Analytics — a privacy-focused, GDPR-compliant alternative to Google Analytics. Plausible does not use cookies, does not track users across sites, does not collect personal data, and hashes the IP address before any storage so individual visitors cannot be re-identified. Full Plausible data policy: plausible.io/data-policy.

We use no other third-party analytics, no Google Analytics, no Facebook Pixel, no advertising trackers.


3. Contact and support

When you contact us via email (root@oxware.top or root@oxware.top), we store your name, email address, and the contents of your message to respond to your enquiry. We do not share this information with third parties.


4. Purchases and billing

If you purchase a support plan, payment is processed by our payment provider. We do not store your card number or bank account details on our servers. We retain a record of your purchase (plan type, date, amount) to honour your licence entitlements.


5. Cookies

oxware.top uses only one cookie: a session cookie for the documentation search function. It is a first-party, session-scoped cookie deleted when you close your browser. We do not use advertising cookies or tracking pixels.


6. Data sharing

We do not sell, rent, or trade your personal data. We share data only when required by law or to protect the security of OXware infrastructure.


7. Your rights

You may request access to, correction of, or deletion of any personal data we hold about you. Email root@oxware.top with your request. We respond within 30 days. EU/EEA users have additional rights under GDPR.


8. Security

We apply industry-standard security measures: HTTPS everywhere, server-side encryption at rest, access controls, and regular security audits. For vulnerabilities, see our Security Policy.


9. Changes to this policy

Material changes will be announced in the GitHub repository and on this page with a revised last-updated date. Continued use of the website after changes constitutes acceptance.


10. Contact

Privacy enquiries: root@oxware.top

Security issues: root@oxware.top